Guidelines to Creating Content and Moderating Parkapiki

Introduction

Parkapiki’s content is created by people like you for people like you and we expect you to treat others in the same way as you would like to be treated. We want Parkapiki to be inclusive, safe and valued so that people feel welcome and encouraged to create content and engage in constructive discussions about parks and open spaces. This document covers all comments and conversations (PikiPosts) on the Parkapiki website as well as Park Page and Profile Page descriptions.

Standards

There are some simple guidelines that we expect all content creators to abide by

  • We will not allow misrepresentation and we will distinguish between constructive, focused park and open space description and subjective rants or attacks.
  • There must not be any personal attacks against content creators or other users and persistent trolling.
  • We want people to be passionate about parks and open spaces but please respect other people’s views and beliefs and consider your impact on others when making your contribution.
  • We reserve the right to stop conversations driven by prejudice or generalisations. We don’t want to stop people discussing parks and open spaces, but PikiPosters must guard from being threatening or offensive to others.
  • We will not tolerate racism, sexism, homophobia or other forms of hate-speech, or contributions that could be interpreted as such. We recognise the difference between criticising an organisation, community or belief and attacking people on the basis of their race, religion, sex, gender, sexual orientation, disability or age.
  • We will remove any content that may put us in legal jeopardy, such as potentially libellous or defamatory postings, or material posted in potential breach of copyright.
  • We expect and encourage members to promote themselves but we actively discourage commercial entities passing themselves off as individuals in order to post marketing material or links. We will react to subscribers who frequently promote other entities or external links.
  • While some conversations may become wide-ranging, PikiPosts or Page and Profile descriptions that have nothing to do with parks and open spaces may be removed.
  • We hope our community will help us keep Parkapiki ‘on topic’ and we encourage the reporting of problematic content.

Our Community Responsibility

We reserve the right to make decisions that, in our opinion, will benefit the whole Parkapiki community. Because we are ultimately responsible for everything that appears on this site, all actions and decisions taken by us are final. Unfortunately, we can’t enter into correspondence regarding specific moderation activity, although all correspondence will be read.

How We Moderate Parkapiki

Moderation is the review of the content you create for Parkapiki and the decision to publish, edit or delete the content.

Moderation is Parkapiki’s main means of managing the risk of inappropriate content being published. The type of risk varies but could include legal risks – defamation, racial vilification, or breach of copyright – or editorial policy risks – publishing material likely to cause harm or offence or material that could be perceived as advertising or commercial promotion.

Moderation should also consider the potential risk of inappropriate content to the reputation of Parkapiki and its supporters, sponsors and partners.

Types of Moderation

  1. Pre-moderation. This refers to posts that are moderated before they are published. Park Pages are moderated before they appear online. This means the moderator can edit or stop posts before they become public and potentially damaging. We aim to moderate a post within 24 hours.
  2. Post-moderation. This refers to posts that appear online immediately. Comments or PikiPosts may appear online immediately but may be moderated after publication. Alternatively, comments can be moderated after an alert from a user. This is called Reactive Moderation and is appropriate on an uncontroversial site such as Parkapiki.

Role and responsibility of a moderator

Regardless of ownership of moderation rights to Park Pages, all moderators help to manage Parkapiki’s content and online community. A moderator’s role is to be objective, impartial, respectful and fair and strive to keep Parkapiki safe and attractive for all users.

Moderators are not required to provide reasons or feedback for rejecting, editing or deleting posts. However, all original posts that have been edited or rejected will be retained and the moderator may be required to provide Parkapiki the reason why a piece of content has been moderated.

Moderation Issues

Factual Accuracy

It is not the moderator’s responsibility to check for accuracy even if they know it is not to be true or feel it is inaccurate.

Spelling and Grammar

The moderator is encouraged to correct spelling, grammar and punctuation mistakes. They may also make limited adjustments to sentences and flow but significant changes are discouraged.

Language

One of the main reasons for rejecting a Park Page contribution will be poor language.

Critical / negative opinions

Criticism of Park Pages in the comments (PikiPost) section is a critical part of Parkapiki and is encouraged unless it is abusive or defamatory.

Offensive comments

Contributions that are abusive, offensive, bullying, violating laws such as defamation harassment, discrimination or racial vilification will not be published or deleted.

Copyright

Moderators should delete or not publish a contribution they reasonably believe to be an infringement of copyright.

Commercial references

On Park Pages and comments (PikiPosts), references to commercial brands are always unacceptable.

Off topic

Park Pages must be on topic. They must be primarily about the park or outdoor place and their facilities and activities and location.

Security

Any contributions that contain threats of violence, self-harm or harm to other people or property or other security issues will be reported to the police and referred to the relevant Editorial Manager. In the event that a threat appears to be insincere or a hoax, the matter will be referred as if it were genuine. Moderators keep dated and signed file notes of any serious security incident associated with the moderation of Parkapiki.

 

Parkapiki
All the parks and outdoor places in Parkapiki have been listed by people like you for people like you, creating a community connected simply by an appreciation for being outside. To list a park or outdoor place become a Parkpal (FREE); to list multiple parks and outdoor places become a Parkpal Pro
Thanks to our PARKAPIKI PARTNERS
Funded by Office for the Ageing, in partnership with the Department for Environment and Water, Active Ageing Australia and JABA.